KFC unveils new prototype restaurant concept that prioritizes digital and contactless experiences

Over the past eight months, the coronavirus pandemic has changed a lot of things. Now, it's changing the look of future KFC restaurants. As it looks to 2021, Louisville-based KFC is unveiling its new, modernized “Next Generation Prototype” restaurant concept, prioritizing a digital-forward and contactless customer experience. "We have already received great feedback and high interest from KFC franchisees who would like to confirm their markets as the first to adopt KFC’s Next Generation…