Starbucks Incident Sheds Light On 'Implicit Bias'
(CNN)Could implicit bias training prevent an incident like the one at a Philadelphia Starbucks in which two black men were arrested after asking to use the restroom? The word "implicit bias" or some variation of it has been used by Starbuck's CEO, the city's police commissioner, its mayor, NAACP and outraged community members after the two were escorted from the coffee shop in handcuffs..
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