New York MTA asks Apple for better masked iPhone unlocking with Face ID

The Metropolitan Transportation Authority has asked Apple to make it easier and faster for users to unlock their iPhones without removing their masks, a problem that Apple has already worked on as part of May's iOS 13.5 update.

The New York MTA has sent a letter to Apple CEO Tim Cook about the problems it faces over passengers needing to unlock their iPhones to pay for transportation. As many use iPhones with Face ID, this has led to passengers removing their face masks to be authenticated, risking the spread of COVID-19, according to the letter from MTA chairman Patrick Foye."We understand Apple is working to address the issue and know that Apple has a range of technologies at its disposal as a global leader among tech companies," the letter acquired by the Associated Press reads. "We urge Apple to accelerate the deployment of new technologies and solutions that further protect customers in the era of COVID-19."

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