Southwest Airlines faces storm of criticism over holiday chaos
New York (AFP) Dec 28, 2022
More than 10,000 flights cancelled over the Christmas holiday, chaos at airports across America: Southwest Airlines found itself in the hot seat Tuesday as the airline behind the lion's share of the weather-linked travel mayhem. The Dallas-based, domestic-focused carrier, which has historically enjoyed a strong reputation with consumers, drew withering expletive-filled rebukes on social medi